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Returns
We do not offer refunds.
Exchanges
Our exchange policy lasts 30 days. We will not offer exchanges 30 days after the purchase was made.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-exchangeable items include:
To complete your exchange, we require a receipt or proof of purchase.
There are certain situations where no exchanges are granted:
Exchanges (if applicable)
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, then your store credit will be processed, and a store credit will automatically be applied to your invoice, within 14 days.
Store Credit (if applicable)
If you have not received a copy of your invoice reflecting your store credit please contact us at [email protected]
Your store credit will not expire and it can be used towards any item in any of our collections.
If the item you are exchanging for exceeds the value of your original purchase, then the store credit will be applied and you will be charged the difference for the new item.
Sale items (if applicable)
Only regular priced items may be refunded. Sale items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift card for the value of your return. Once the returned item is received, a gift card will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a gift card to the gift giver so that it may be given to the gift recipient.
Shipping
To return your product, ship via Fedex, UPS or USPS Priority Mail to:
The Giftery on 89
Attn: Returns
409 S. Washington St.
PO Box 1271
Afton, WY 83110